Privacy Policy

1. Introduction

Fusion Minds Technologies Private Limited("Company", "we", "us", or "our"), registered at No. 103, 3rd Floor, Nagadevanahalli, Gnanabharathi Layout, 2nd Block, Bengaluru, KA-560056, India, is committed to protecting your privacy and personal data in accordance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, the Digital Personal Data Protection Act, 2023 (India), and the General Data Protection Regulation (EU) 2016/679 ("GDPR").

2. Data Controller

The data controller for your personal information is Fusion Minds Technologies Private Limited. For any privacy-related inquiries, you may contact our Data Protection Officer at:

• Email: operationsteam@fusionminds.co.in
• Phone: +91 98868 60145
• Address: No. 103, 3rd Floor, Nagadevanahalli, Gnanabharathi Layout, 2nd Block, Bengaluru, KA-560056

3. Information We Collect

3.1 Information You Provide

• Name, email address, and phone number when you submit a contact form
• Company name and project requirements shared during consultations
• Payment information processed through PCI DSS-compliant payment processors

3.2 Information Collected Automatically

• IP address, browser type, operating system, and device information
• Pages visited, time spent, and navigation patterns
• Cookies and similar tracking technologies (see Section 7)

4. Legal Basis for Processing (GDPR)

We process your personal data based on the following legal grounds:

• Consent: When you submit a contact form or subscribe to communications
• Contractual Necessity: To deliver services you have contracted us for
• Legitimate Interest: For website analytics, security, and service improvement
• Legal Obligation: To comply with applicable laws and regulations

5. How We Use Your Information

• To respond to your inquiries and provide requested services
• To process payments securely through PCI DSS-compliant systems
• To improve our website, products, and services
• To comply with legal obligations and protect our rights
• To send service-related communications (not marketing without consent)

6. Data Sharing and Transfers

We do not sell your personal data. We may share data with:

• Service Providers: Cloud hosting (AWS, Cloudflare), payment processors, and analytics services bound by data processing agreements
• Legal Requirements: When required by law, regulation, or legal process
• International Transfers: Data may be transferred to servers outside India/EU with appropriate safeguards (Standard Contractual Clauses)

7. Cookies Policy

We use the following categories of cookies:

• Essential Cookies: Required for website functionality (session management, security)
• Analytics Cookies: To understand website usage patterns (only with consent)

You can manage cookie preferences through our cookie consent banner or your browser settings.

8. Your Rights

Under GDPR and Indian data protection laws, you have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate personal data
• Erasure: Request deletion of your personal data ("right to be forgotten")
• Restriction: Restrict processing of your data
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to processing based on legitimate interest
• Withdraw Consent: Withdraw previously given consent at any time

To exercise these rights, contact us at operationsteam@fusionminds.co.in. We will respond within 30 days.

9. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy, or as required by law. Contact form submissions are retained for 24 months. Payment records are retained as required by Indian tax regulations (minimum 8 years).

10. Security Measures

We implement industry-standard security measures including:

• End-to-end encryption for data in transit (TLS 1.3)
• AES-256 encryption for data at rest
• Regular penetration testing and vulnerability assessments
• Access controls and audit logging
• Compliance with OWASP Top 10 security standards
• SOC 2 controls for service availability and security

11. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from children.

12. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Continued use of our services constitutes acceptance of the updated policy.

13. Grievance Officer

In accordance with the Information Technology Act, 2000 and the rules made thereunder, the Grievance Officer for the purpose of this Privacy Policy is:

• Name: Operations Team, Fusion Minds Technologies
• Email: operationsteam@fusionminds.co.in
• Phone: +91 98868 60145